Plain and straightforward.

What we collect

When you contact Haven — through a form on this site, the assistant, a phone call, or any other channel — we collect the information you share with us so we can respond. That typically includes your name, contact information, and the details of your request.

How we use it

We use what you share to do business with you: respond to your inquiry, route your request to the right team member, fulfill the service, and follow up. We do not sell your information, and we do not share it with third parties for their own marketing purposes.

Service providers

We use a small, vetted set of providers to operate the site, send email, and store business records. They process information on Haven's behalf and are bound by their own confidentiality commitments.

Retention

We keep records for as long as they're reasonably useful to an active or potential business relationship, and as required by law. You can ask us to delete your information at any time.

Your choices

You can ask us for a copy of the information we have about you, request corrections, opt out of further communications, or request deletion. Just reach out and we'll handle it.

Security

We use commercially reasonable safeguards to protect the information you share with us. No system is perfectly secure, but we take it seriously.

Children

This site is intended for adults. We do not knowingly collect information from children.

Changes

If we update this policy, the date at the top will change.

Contact

Questions about your information, or want to make a request? Reach the Haven team through the contact form or call 855-77-HAVEN.